Privacy Policy

Last updated: August 18, 2026

1. Introduction

SOETech LLC ("SOETech," "we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and tool users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at soetechllc.com (the "Site") or use our services, including our free browser-based tools. By accessing the Site or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically.

  • Information you provide: contact details (name, email address, phone number, and message) submitted through our website, contact, and newsletter forms; information you provide when engaging us for professional services; and billing-related information for paid engagements.
  • Automatically collected usage data: pages visited, time spent on pages, referral source, browser type and version, device information, and IP address, collected through cookies and similar technologies (see our Cookie Policy).
  • Files processed in our tools: files you process using our free browser-based tools (e.g., transcription and invoice generation) are processed locally in your browser and are not transmitted to or stored on our servers unless you explicitly and intentionally submit them to us.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, provide the services you request, and manage client engagements.
  • Send newsletters, updates, and marketing communications you have opted into (you may unsubscribe at any time).
  • Improve our website, tools, and services, including diagnosing technical issues and analyzing usage patterns.
  • Comply with legal obligations and protect our rights, property, and the safety of our users and the public.

4. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings or by following the guidance in our Cookie Policy. We use aggregate analytics data to understand how visitors use our site so we can improve it.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With service providers who help us operate the Site and deliver services (e.g., hosting, analytics, and email providers), under confidentiality obligations and only as needed to perform services.
  • When required by law, regulation, legal process, or governmental request.
  • To protect the rights, property, or safety of SOETech LLC, our clients, or the public, including to investigate or prevent fraud or security incidents.
  • In connection with a merger, acquisition, reorganization, or sale of assets, with notice to you where required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including secure (HTTPS) connections to the Site and restricted access to stored data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to provide and improve our services, to comply with legal and accounting obligations, and to resolve disputes. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, and to data portability. You may also opt out of marketing communications at any time. Where processing is based on your consent, you may withdraw that consent at any time.

California residents: under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of the sale or sharing of personal information. SOETech LLC does not sell personal information.

9. Children's Privacy

The Site and our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

10. Third-Party Links

The Site may contain links to third-party websites and embedded third-party content. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: