SENIOR LIVING PARTNERSHIP PROGRAM

TechEase Solutions

Zero-cost amenity for facilities. Affordable tech support for seniors.

A Win-Win-Win Partnership Model

How the Partnership Works

Facilities Win

Gain a marketable amenity at zero cost. Differentiate your community and increase resident satisfaction.

Residents Win

Get professional, patient tech support for a fraction of typical rates. Stay connected with family.

We Win

Build meaningful relationships while growing a sustainable business serving those who need it most.

For Senior Living Facilities

$0 Cost to Your Facility

No contracts. No fees. No infrastructure investment.

What You Get

  • Competitive Marketing Advantage — "Professional Tech Support Included" sets you apart
  • Increased Resident Satisfaction — Happy residents stay longer and refer others
  • Reduced Staff Burden — No more "can you help me with my iPad?" requests
  • Co-Marketing Opportunities — Website features, brochures, social media promotion
  • Monthly Engagement Reports — Track resident satisfaction and service usage
  • Free Launch Event — 2-hour "Tech Help Day" for all residents

Partnership Requirements

To qualify for zero-cost partnership, facilities agree to:

  • Feature TechEase in facility marketing materials
  • Include TechEase info in resident welcome packets
  • Allow monthly on-site office hours or workshops
  • Provide space for on-site visits (community room, etc.)
  • Promote service through newsletters & bulletin boards
  • Maintain partnership for 6-month pilot period

Onboarding Process

1

Free Assessment

2

Partnership Agreement

3

Staff Training

4

Marketing Materials

5

Launch Event

6

Ongoing Support

For Residents & Families

Affordable, Patient Tech Help Designed for Seniors

TechEase Monthly Plan

$29 - $49/month

Based on service level needed

  • Unlimited remote tech support
  • Phone, video call, or screen-sharing help
  • Device setup & optimization
  • Email, video calling & social media training
  • Scam protection & safe browsing guidance
  • Smart home & accessibility device setup
  • In-person visits at your facility
  • Family coordination support
Sign Up Today

On-Demand Services

$35 - $50/hour

$75 minimum service call

Perfect for occasional help without a monthly commitment:

  • One-time device setup
  • Software installation
  • Troubleshooting sessions
  • Holiday video call setup
  • New device transfers
Request Service

What We Help With

Smartphones & Tablets

Computers & Laptops

Video Calls with Family

Email & Messaging

Smart TVs & Streaming

Smart Home Devices

Scam Protection

WiFi & Connectivity

Our Promise to You

No Rushing

We take the time you need

No Jargon

Plain English explanations

No Judgment

Every question is welcome

Why Choose TechEase?

Affordable Pricing

Typical tech support costs $100-$150/hour. Our monthly plans start at just $29—unlimited support for less than a single service call elsewhere.

Local & Personal

We're based right here in the Tri-City area—not a national call center. You'll work with real people who know your community.

Senior-Focused Expertise

We specialize in working with seniors. Patient, accessible, jargon-free communication is our standard—not an afterthought.

Community Building

Monthly workshops and tech help days create social engagement opportunities—technology becomes a way to connect, not isolate.

Partner With TechEase

For facility administrators interested in bringing TechEase to your community

Get Help Today

For residents or family members looking to sign up for TechEase support

Frequently Asked Questions

How is this free for facilities?

In exchange for featuring TechEase in your marketing materials and allowing us to offer services to residents, we provide the partnership at no cost. Residents who opt in pay affordable monthly rates, which sustains the program.

What if a resident doesn't want to pay monthly?

No problem! We offer on-demand services at $35-$50/hour with a $75 minimum. Residents can get help when they need it without any ongoing commitment.

Do you come on-site or is it all remote?

Both! We provide remote support via phone, video call, and screen-sharing. We also schedule regular on-site visits and monthly "office hours" at partner facilities for in-person help.

What areas do you serve?

We currently serve the Tri-City area: Saginaw, Bay City, and Midland. Remote support is available anywhere, and we're expanding our on-site coverage based on demand.

Can family members sign up a parent/grandparent?

Absolutely! Many of our signups come from adult children who want to ensure their parents have reliable tech support. We can coordinate with family members for billing and updates.